Last Updated: August 2026

1. Introduction

Welcome to 961supplements. We are committed to protecting your privacy and personal data in accordance with Lebanese Law No. 81/2018 on Electronic Transactions and Personal Data, as well as applicable international standards including the General Data Protection Regulation (GDPR) where relevant .

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

2. Information We Collect

We collect the following types of information:

Personal Information You Provide:

Full name

Email address

Phone number

Delivery address

Payment information (processed securely through our payment partners)

Order history and preferences

Automatically Collected Information:

IP address

Browser type and version

Device information

Pages visited and time spent on our website

Referral source

Cookies and Tracking Technologies:

We use cookies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings or our cookie consent banner .

3. How We Use Your Information

961supplements uses your personal data for the following purposes:

Processing and fulfilling your orders

Delivering products to your specified address

Communicating with you about your orders and inquiries

Sending promotional offers and newsletters (only with your consent)

Improving our website, products, and services

Analyzing customer preferences and shopping patterns

Complying with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: To fulfill orders and deliver products you have purchased

Consent: For marketing communications and non-essential cookies

Legitimate Interest: To improve our services and analyze customer behavior

Legal Obligation: To comply with Lebanese Law No. 81/2018 and other applicable regulations

5. Data Sharing and Third Parties

961supplements does not sell your personal data. We may share your information with:

Delivery Partners: To ensure timely delivery of your orders across Lebanon

Payment Processors: To securely process your transactions

IT Service Providers: For website hosting, maintenance, and analytics

Legal Authorities: When required by Lebanese law or to protect our rights

All third-party partners are contractually obligated to protect your data and process it only for specified purposes.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data :

Secure server infrastructure

Encryption of sensitive data

Regular security assessments

Limited access to personal data (authorized personnel only)

Two-factor authentication on all systems

Your data is stored on secure servers and retained only as long as necessary for the purposes outlined in this policy.

7. Your Rights

Under Lebanese Law No. 81/2018 and GDPR (where applicable), you have the following rights regarding your personal data :

Right Description

Access Request a copy of the personal data we hold about you

Rectification Correct inaccurate or incomplete information

Erasure Request deletion of your personal data (subject to legal obligations)

Restriction Request limitations on how we process your data

Portability Receive your data in a structured, machine-readable format

Objection Object to processing for marketing or profiling purposes

Withdraw Consent Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the details provided below.

8. Cookies Policy

Our website uses cookies to:

Remember your preferences and shopping cart

Analyze website traffic and performance

Personalize content and product recommendations

Enable social media sharing features

You can manage cookie preferences through our cookie consent banner or your browser settings. Essential cookies required for website functionality do not require consent .

9. Data Retention

We retain your personal data only for as long as necessary to:

Fulfill orders and provide customer support

Comply with legal and regulatory requirements (including tax and accounting obligations)

Resolve disputes and enforce our terms

After the retention period, your data will be securely deleted or anonymized.

10. Children's Privacy

961supplements does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or via email.

Please review this page periodically for updates. The "Last Updated" date at the top indicates when this policy was last revised.

12. Cross-Border Data Transfers

If you are located outside Lebanon, please be aware that your data may be transferred to and processed in Lebanon or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws .

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

📍 961supplements